The following article details the steps for adjusting pop-up settings within web browsers.
Please note that the course layout, steps, and screenshots shown below may differ slightly for your campus.
Pop-ups must be enabled for SUNY websites within your web browser in order for sites like Brightspace to function properly. The following directions will illustrate how to enable pop-ups for SUNY sites in supported web browsers.
Google Chrome
- Click the Customize and Control Google Chrome button in the top right corner of the browser, and then click Settings.
- Find and select Privacy and security, and then select Site Settings.
- Find and select Pop-ups and redirects.
- Click the Add button to the right of the option "Allowed to send pop-ups and use redirects".
- Enter "suny.edu", without the quotations, and click Add.
- To ensure changes are saved, refresh any tabs that were previously open in Chrome. It may be also be necessary for you to close and then reopen your Chrome browser.
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Mozilla Firefox
- Click the Open Application Menu button in the top right corner of the browser, and then click Settings.
- Find and select Privacy and security, and then scroll down and click Exceptions... to the right of "Block pop-ups and third-party redirects".
- Add suny.edu to the "Address of website box", then click Allow. Then click Save Changes.
- To ensure changes are saved, refresh any tabs that were previously open in Firefox. It may be also be necessary for you to close and then reopen your Firefox browser.
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Safari
- With Safari open, find and click on Safari in the upper left corner of the screen within the menu bar, and then click on Settings.
- Select Websites, and then find and select Pop-up Windows on the left-hand side of the Settings menu.
- Find the option titled "When visiting other websites" in the lower right-hand corner of the Settings menu. Select Allow for that setting.
- Additionally, you might see Brightspace or other SUNY websites appear under the "Currently Open Websites" section. If you do, change the option for those sites to Allow.
- To ensure changes are saved, refresh any tabs that were previously open in Safari. It may be also be necessary for you to close and then reopen your Safari browser.
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Microsoft Edge
- Click the Settings and more button in the top right corner of the browser, and then click Settings.
- Find and click on Privacy, search, and services, and then click on Site Permissions.
- Find and click on All Permissions.
- Find and click on Pop-ups and redirects.
- Click on the Add site button to the right of "Allowed to send pop-ups and use redirects."
- Input suny.edu into the text box, and click Add.
- To ensure changes are saved, refresh any tabs that were previously open in Edge. It may be also be necessary for you to close and then reopen your Edge browser.
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