Enabling Cookies in your Browser

 

SUNY Online logo


The following article details the steps for enabling cookies in your web browser.

Please note that the course layout, steps, and screenshots shown below may differ slightly for your campus.


Cookies must be enabled for your web browser in order for Brightspace to function properly. The following directions will illustrate how to adjust these settings for supported web browsers.

Google Chrome

  1. Click the Customize and Control Google Chrome button in the top right corner of the browserand then click Settings.
    Click on Customize and control Google Chrome, then click Settings
  2. Find and select Privacy and security, and then select Third-party cookies.
    Click Privacy and security, and then click Third party cookies
  3. Select the option to Allow third-party cookies.
    Select the option to Allow third-party cookies.
  4. To ensure changes are saved, refresh any tabs that were previously open in Chrome. It may be also be necessary for you to close and then reopen your Chrome browser.

Jump to top



Mozilla Firefox

  1. Click the Open Application Menu button in the top right corner of the browser, and then click Settings.
    Click on Open application menu, then Settings
  2. Find and select Privacy and security, and then select Standard.
    Click Privacy and Security, then select Standard
  3. To ensure changes are saved, refresh any tabs that were previously open in Firefox. It may be also be necessary for you to close and then reopen your your Firefox browser.

Jump to top



Safari

  1. With Safari open, find and click on Safari in the upper left corner of the screen within the menu bar, and then click on Settings.
     
  2. Find and click on the Advanced tab. You may also access the needed settings by selecting the Privacy tab, and then clicking on Advanced Settings.
     
  3. Find the "Block all cookies" option. If the option is checked, click on the box to uncheck that option.
     
  4. To ensure changes are saved, refresh any tabs that were previously open in Safari. It may be also be necessary for you to close and then reopen your Safari browser.

Jump to top

Microsoft Edge

  1. Click the Settings and more button in the top right corner of the browser, and then click Settings.
    Click Settings and more, and then click Settings
  2. Find and click on Privacy, search, and services, and then click on Cookies.
    Click on Privacy, search, and services, and then click on Cookies.
  3. Find the "Block third-party cookies" setting. If it is enabled (the button is showing on the right side of the bar), click on the button on the right to disable the setting.
    Find "Block third-party cookies" and disable the setting if it is enabled.
  4. To ensure changes are saved, refresh any tabs that were previously open in Edge. It may be also be necessary for you to close and then reopen your Edge browser.

Jump to top


If you need further assistance or have additional questions please contact:
SUNY Online Support Services Help Desk
1-844-673-6786 |
sunyonlinehelp@suny.edu