Student - Sending Emails within Brightspace

The following article details how students can send emails within Brightspace.

Please note that the course layout, steps, and screenshots shown below may differ slightly for your campus.

This article details how students can send emails within Brightspace using both the Email tool, and the Classlist/Roster if it is available.

Send an email through the Email tool

1. Click on the Message Alerts (Envelope) button, and then click Email. Note that this can be done both from the Brightspace home page, and when in a course. If you access the Email tool while inside of a course, please note that your email will be automatically filtered to display emails for that course specifically.
   
2. Click Compose to start a new email.
   
    
3. Click on "To" to pull up the Address Book and select users to email.
   
    
4. You can use the "Filter By" dropdown menu to filter what users you are seeing by course, and use the "Search For..." search bar to search for specific users in a course. After typing in the name of who you are looking for, click on the Magnifying Glass icon to search. Once you have found the user(s) you wish to email, check the box next to their name and then click Add Recipients. You can choose more than one user if you wish to send an email to multiple people at once.
   
    
5. The user(s) that were selected are now showing in the "To" field. Note that you can also click on "Add CC or BCC" and repeat the process if you wish to CC or BCC additional users. Now, fill out the subject and body of the email, and then click Send.
   

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Emailing through the Course's Classlist/Roster

1. Access the Classlist (also called the Roster) in your course. If you have access to the Classlist/Roster, you will find the link within the Navbar of your course. If you do not see a Classlist/Roster link, you may not have access to the Classlist/Roster and will instead need to use the steps in Send an email through the Email tool above.
   
    
2. Find the student(s) that you wish to email within the Classlist, and check the boxes next to their name(s). Then, click the Email button.
   
    
3. This will cause a pop-up window to appear, with the selected users in the BCC field. This is normal, and you can proceed with writing your email. Within this window, fill out the Subject and Body of your Email, and then click Send when finished.
   

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If you need further assistance or have additional questions please contact:
SUNY Online Support Services Help Desk
1-844-673-6786 | sunyonlinehelp@suny.edu