How to Adjust JavaScript Settings

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How to Adjust JavaScript Settings

Online students and faculty may find that when logging into their courses, the SUNY Online Support Browser Compatibility area alerts them to adjust their JavaScript settings in Blackboard. This must be done to allow various features of the learning management system to function correctly. The following browser-specific directions will illustrate how to adjust these settings.

NOTE: Support for IE has been phased out. It is no longer supported by Microsoft. Furthermore, Bb support Versions 9 and 10 ended on April 5th, 2019.

Mozilla Firefox

By default, the option to disable JavaScript has been removed from Firefox. However, JavaScript can be blocked by using an add-on or by using the about:config web page. If you are experiencing any JavaScript issues in Firefox, be sure that no add-ons are installed that may block Javascript.

Google Chrome

Chrome JavaScript

  1. Click the Customize and control Google Chrome button located next to the address bar.
  2. Click Settings.
  3. Within the Settings tab, Scroll down to the Privacy settings.
  4. Click the Site settings button.
  5. Under JavaScript, make sure that JavaScript is allowed
  6. Close the Settings tab.
  7. Refresh the page by clicking the Reload button next to the browser address bar, or by pressing the F5 key on the keyboard.


Safari JavaScript

  1. Click the Safari menu at the top of the screen.
  2. Click Preferences.
  3. Under the Security tab, make sure of the following:
    • Enable JavaScript is checked
  4. Click the Close button

If you need further assistance or have additional questions please contact:
SUNY Online Support Services Help Desk
1-844-673-6786 or 518-320-1300 |


Article ID: 126629
Wed 1/27/21 4:29 PM
Thu 5/18/23 5:17 PM